Depth-oriented psychotherapy by secure video — anywhere you are in Texas. In English or German.
Online Therapy Across Texas
For many of the people I work with, online therapy is not a compromise. It is the form of therapy that makes the work possible at all — because it removes the commute, because there is no in-person provider within a reasonable distance who does the kind of work they are looking for, because the privacy and pacing of doing therapy from a familiar room serve the work, or because a chronic condition or a caregiving situation makes in-person attendance impractical. This page is for adults in Texas considering whether online therapy with me would be a good fit.
Norman Klaunig, MA, LPC, NCC | Texas LPC #89856 | Telehealth-certified English and German
At a glance
Modality: Individual psychotherapy by secure video, HIPAA-compliant platform
Service area: Anywhere in Texas — including Austin, Houston, Dallas–Fort Worth (DFW Metroplex), San Antonio, San Marcos, College Station, Corpus Christi, El Paso, Lubbock, Amarillo, the Rio Grande Valley, and smaller and rural communities across the state
Texas LPC licensure scope: Authorized to provide psychotherapy to clients physically located in Texas at the time of the session
Technical requirements: Stable internet connection, a private space, a device with a working camera and microphone; setup support provided at the first session
Therapist: Norman Klaunig, MA, LPC, NCC
License: Texas LPC #89856
Office: 1528 W Contour Dr, Suite 102, San Antonio, TX 78212 (for in-person sessions in San Antonio)
Languages: English, German
Insurance accepted: Aetna, BCBS, Curative, United Healthcare, and Medicare (traditional Medicare and Medicare Advantage plans from Aetna, BCBS, and United Healthcare)
Who online therapy is for
The Texans I see by video include people for whom in-person therapy in their local community is genuinely difficult to access. The reasons vary.
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Most of my online clients live elsewhere in Texas — in Austin, Houston, the Dallas–Fort Worth area, San Marcos, College Station, the Rio Grande Valley, and the smaller and rural communities scattered across the state. Many came to online therapy because the kind of depth-oriented, trauma-informed, existentially aware, spiritually integrated work they were looking for was not available within driving distance. Online video sessions make that work available statewide.
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For some clients, doing therapy from a familiar room — home, an office, a parked car, a quiet space at work — turns out to suit the work better than driving to a clinic. The transition from the session back into ordinary life is gentler. The schedule has more room in it.
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Caregivers often cannot reliably leave the person they care for. Clients with chronic illness, fatigue conditions, or mobility difficulties often find in-person sessions costly in ways the session is not designed to recoup. Video sessions remove the commute and adapt to the rhythm of the body. See also caregiver therapy.
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Some of my clients have recently relocated within Texas, are between jobs, are in the middle of a major transition that has made in-person scheduling impractical, or want to begin therapy now even though their living situation may change. Online sessions allow continuity across moves within the state.
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German-speaking clients in Texas often cannot find a therapist who speaks German within driving distance. I offer sessions in German via video to clients anywhere in the state. Wenn Sie Therapie auf Deutsch bevorzugen, können wir gern Deutsch oder “Denglish” sprechen.
What online therapy can and cannot do
Online therapy is appropriate for the substantial majority of the clinical work I do. It is well-suited for:
Depth-oriented and existential work
Long-term therapy for complex trauma, religious trauma, and developmental material
Grief work, including most of the work I do around bereavement, anticipatory grief, ambiguous loss, and pregnancy loss
Life transitions, caregiver therapy, IVF and assisted reproduction therapy, immigration and cultural adjustment
Spiritually integrated therapy, including work with NDEs, STEs, and spiritual emergence
Existential anxiety therapy
EMDR, Written Exposure, parts work, and most other modalities I draw from
Online therapy is not the right modality for everyone or for every situation. Specifically:
For active psychiatric emergencies, crisis services and in-person care are more appropriate than ongoing video therapy
For situations where in-person presence is clinically important — certain trauma stabilization needs, certain dissociative presentations, situations where the client is unable to ensure a private and physically safe setting for video — in-person work may be more suitable
For acute substance use disorders requiring intensive outpatient or inpatient care, specialized programs are more appropriate than my practice
When I think in-person work would be a better fit for what you are bringing — either with me in San Antonio, or with another clinician — I will tell you so during the consultation.
Texas LPC licensure and where I can practice
I am a Licensed Professional Counselor in Texas (License #89856). Texas LPC licensure authorizes me to provide psychotherapy to clients who are physically located in Texas at the time of the session. This is the practical answer to the question of where I can see clients: anywhere in Texas, including when you are temporarily in another part of the state (for example, traveling within Texas for work or family). It is also why I cannot continue ongoing therapy with clients who relocate out of Texas, though I can offer support around the transition and referrals where I can.
If you are uncertain whether your situation works within Texas licensure, ask in the consultation. I will tell you what is possible.
Practical setup
What you need for online sessions:
A private space. Somewhere you will not be overheard and where you can speak freely. Many of my clients use home offices, bedrooms with the door closed, parked cars, or quiet outdoor spaces. Privacy matters more than the setting.
A stable internet connection. Wired connections are the most reliable; strong Wi-Fi is generally adequate. A backup option (phone line) is useful for the occasional connection failure.
A device with a working camera and microphone. A laptop or desktop is generally preferable to a phone for the longer sessions, though phones and tablets work for clients who need that flexibility. Headphones or earbuds improve privacy and audio quality.
A few minutes of buffer before and after the session. The transition into and out of a session matters more than people sometimes realize. Even online, the work benefits from arriving with some attention available, and from a few minutes afterward before returning to ordinary obligations.
The first session includes setup support for the telehealth platform. The platform is secure and HIPAA-compliant. Setup is generally straightforward.
How online and in-person sessions compare
Most clients who do both find that the experiential difference is smaller than they expected. The pacing, depth, and quality of attention are essentially the same. Some differences worth naming:
Bodily presence. In-person sessions include subtle features of bodily co-presence — shared room temperature, peripheral awareness, the physical fact of two people in the same space — that video does not fully replicate. For most of my clinical work, this difference is small.
Logistical ease. Video sessions eliminate commute time, which for many clients is the single biggest factor in whether they can sustain regular therapy. This often improves consistency.
The transition. In-person sessions naturally produce a transition out of the room and back to the world. Online sessions need a small intentional version of this — even just a few minutes — to prevent rushing back into ordinary activity before the session has settled.
You can also switch between settings. Several of my clients see me primarily online and occasionally in person, or vice versa. The continuity of the work transfers.
Get in touch
Ready when you are
When you are ready, schedule a free 15-minute consultation.
Click this link to choose a day and time for a free, confidential consultation or schedule a session.
FAQs
Frequently asked questions about online therapy
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For most of the clinical work I do, the research and my own clinical experience both suggest the modalities are comparably effective. Studies across a range of presentations — anxiety, depression, PTSD, grief, relationship issues, and many others — generally find no meaningful difference in outcome between competent in-person work and competent online work. There are specific situations where in-person work is more suitable, which I mentioned above. For the substantial majority of clients seeking the kind of depth-oriented work I offer, online therapy is a genuinely viable form of the work.
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It happens, and it is rarely a problem. We will agree on a backup at the start — usually a phone call — so that if the video fails, we can finish the session by using another video option or audio. Occasional technical interruptions do not derail therapy. If a session is unworkable due to connectivity, we reschedule.
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Yes, if you have a reliable private space at work (a closed office, a meeting room, a parked car in a corner of the parking lot). Open workspaces, coffee shops, or shared spaces are generally not private enough for the kind of work we will be doing. Some clients schedule sessions over a lunch break or before/after work hours from their work location, with a private space arranged. Others find home is the better setting.
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Yes, as long as you are physically located in Texas at the time of the session. Whether you are at home in Houston, traveling for work in El Paso, or visiting family in the Rio Grande Valley, the session is workable. If you cross out of Texas — into Oklahoma, New Mexico, Mexico, or elsewhere — we cannot meet during that period under Texas licensure rules. Let me know in advance about travel so we can plan.
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Yes. I see German-speaking clients across Texas by video, and many find it makes therapy available that would otherwise not be. The depth of the work in a first language often reaches material that translation does not.
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It depends on your plan. The insurances I currently accept — BCBS, Curative, United Healthcare (Optum), and Medicare (traditional Medicare and Medicare Advantage plans from BCBS and United Healthcare) — generally cover telehealth psychotherapy at the same rate as in-person sessions. Specific coverage, copays, and out-of-pocket costs vary by plan. The FAQ page has more on insurance and self-pay options.
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Yes. Several of my San Antonio clients see me primarily in one mode and occasionally in the other, depending on schedule, weather, or what fits a particular week. The work transfers without disruption.
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This is the most common practical concern. Privacy at home is real privacy when the household supports it — when family members understand you have an appointment, do not interrupt, and stay out of earshot. For many clients, this works well. For situations where home privacy is genuinely not available (housing instability, controlling partners, very small living spaces), we can look at alternatives together: a quiet outdoor setting, a parked car, a private space at work, or in-person sessions in San Antonio if you can come.
For fees, insurance, telehealth setup, and in-person availability, see the FAQ page.
Understand. Heal. Grow.
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Understand. Heal. Grow. —